Supplier Standards

Partnering for Quality and Trust

At Shopimog, we prioritize partnerships with suppliers who align with our commitment to product safety, fair practices, and customer satisfaction. While we’re constantly improving our processes, here’s how we currently vet suppliers:

Our Core Requirements

1. Business Legitimacy:
   • Suppliers must provide valid business licenses and tax identification numbers.
   • New partners undergo a basic background check for red flags.
2. Product Compliance:
   • Items must meet basic safety standards for their category (e.g., FCC for electronics, CPSIA for home goods).
   • Suppliers must provide proof of certifications if applicable (e.g., CE marks, FDA compliance).
3. Quality Consistency:
   • We request product samples to verify accuracy of descriptions, images, and functionality.
   • Suppliers must agree to address defects or shipping errors promptly.
4. Ethical Ground Rules:
   • No counterfeit or infringing products.
   • Suppliers must confirm adherence to local labor laws in their region.

What We’re Working Toward

As we grow, we aim to:
– Partner with suppliers who use eco-friendly materials and packaging.
– Implement a formal supplier rating system based on customer feedback.
– Conduct annual supplier audits for high-volume partners.

Our Current Process

1. Application: Suppliers submit product details and business documentation.
2. Sample Review: We test samples for quality and accuracy.
3. Agreement: Approved partners sign terms covering pricing, shipping, and defect resolution.

Transparency Notes

• Shipping: Suppliers handle fulfillment, so delivery times vary. We display estimated timelines at checkout.
• Returns: Issues are resolved case-by-case. See our Returns Policy.

Questions about our standards? Email suppliers@shopimog.com.