Shipping Policy for Shopimog.com
Last Updated: October 24, 2024
At Shopimog.com, we strive to deliver your orders quickly and efficiently. Below are the key details about our shipping processes:
1. Domestic Shipping (US Orders)
- Processing Time: Orders typically ship within 2 business days after payment confirmation.
- Shipping Methods:
- Standard Shipping: 3–7 business days (Free for orders over $50).
- Shipping Origins: Most orders are fulfilled through US-based warehouses to ensure fast delivery.
- Tracking: You will receive a tracking number via email once your order ships.
- Order Cut-off Time: Orders placed after 2:00 PM PST (Pacific Standard Time) will begin processing on the next business day.
- Business Days: We process and ship orders Monday through Friday, excluding public holidays.
2. International Shipping
- Processing Time: Orders typically ship within 5 business days after payment confirmation.
- Delivery Time: 10–20 business days, depending on destination and customs processing.
- Shipping Origins: Orders may ship from global fulfillment centers (e.g., Asia, Europe). Shipping origins are displayed during checkout.
- Customs & Duties:
- International customers are responsible for customs fees, taxes, or import duties.
- Refused shipments due to unpaid fees will not be refunded.
3. Holiday Shipping
- During peak seasons (e.g., Black Friday, Christmas), processing and delivery times may be extended by 3–5 business days.
4. Unavailable Addresses
- Ensure your shipping address is complete and accurate. We are not liable for lost packages due to incorrect addresses.
- If a package is returned to us due to an invalid address, we will contact you to reship (additional fees may apply).
5. Lost or Stolen Packages
- Contact us immediately at support@shopimog.com if your tracking shows “Delivered” but you haven’t received the package.
- We will assist in filing a claim with the carrier but cannot guarantee replacements or refunds for lost/stolen items.
6. Contact us
If you have any questions about our Shipping Policy, please contact us